Our products can be returned within 30 days of the original purchase of the product.
To be eligible for a return, please make sure that:
- The product was purchased within the last 30 days.
- The product is unopened, in its original packaging.
- You have the receipt, order confirmation or proof of purchase from Dose of Roses. We are unable to accept returns of purchases made from third-party retailers.
Products that do not meet these criteria will not be considered for return.
*Please note: You will be responsible for the return shipping cost.
* Store Credit Only! - no refunds or exchanges.
Dose of Roses does not credit original shipping charges or Sale Returns. Dose of Roses provides store credit via E-Gift Card for your returned item(s).
Edit, Cancel Order and Shipping Address Change
*Shipping Addresses can be changed ONLY if the order has not been fulfilled. If the order has been fulfilled we advise reaching out to the shipping carrier for an alternate solution.
*We cannot edit orders AT ANY TIME, if the order has not been fulfilled we can refund the order to store credit.
*No Order Cancellations!
Lost In Transit
* We can have the item reshipped once received shipping address is verified or offer store credit. No Refunds!
(RTS) Returned To Sender
*If a package is returned to our warehouse, Dose of Roses will provide the customer with store credit in the amount of the item price. We do not include the shipping cost.This is done so a new purchase can be made with the correct shipping address.